Palmdale USD Regional Program Manager

Regional Program Manager

Job Type: Full-Time, Hybrid (75% in person on the field, 25% remote)
Location: Palmdale, CA (must be located in Palmdale, CA or surrounding area)
Pay Range: $70,304 - $73,500  
Reports To: Operations Manager
Benefits

• Health (Elevo covers 50% of medical premium)
• Dental & Vision (Elevo covers 75%)
• No Cost, Short-Term Disability & Basic Life Insurance
• 401k Plan (Employer Match)
• Generous PTO

As the primary field leader, the RPM ensures coaches are prepared for success through ongoing development and in-field coaching. This role blends program leadership, people management, and training execution to drive consistent, high-quality delivery aligned to Elevo standards. The RPM also serves as the primary point of contact for site-level partners, building strong relationships with school staff and principals to ensure alignment, responsiveness, and satisfaction. The best RPMs don’t just manage programs, they lead people. They show up with presence, earn trust quickly, and hold standards with clarity and care. They build engaged, accountable teams that deliver strong program outcomes and are energized by Elevo’s mission to make a meaningful impact on students.

KEY RESPONSIBILITIES
Program Ownership & Execution

• Own program quality across assigned sites, ensuring alignment with Elevo standards and district expectations
• Monitor program health through staffing, training effectiveness, student engagement, and partner feedback
• Ensure consistent execution of all standard operating procedures
• Maintain a consistent on-site presence (3–5 days per week) to support coaches and ensure program quality
• Prepare coaches for field execution through hands-on training and real-time support
• Reinforce training through in-field coaching aligned to Elevo’s instructional approach
• Provide in-field coaching through observation, modeling, and feedback to drive performance and retention
• Serve as the primary point of contact for site stakeholders, including principals and school staff
• Build strong relationships to ensure alignment and a positive customer experience
• Proactively resolve site-level concerns with urgency and professionalism

People Leadership & Coach Development

• Lead with visible presence and credibility, model the standard you expect from your coaches
• Coach with empathy and intention, understand what motivates each individual and adapt your approach to unlock performance
• Navigate conflict and difficult conversations with professionalism, fairness, and care
• Build a team culture where coaches feel supported, challenged, and accountable to a shared mission
• Recognize and celebrate wins, share credit openly, and take ownership of setbacks, modeling accountability at all times

Partner & Stakeholder Relations

• Serve as the primary point of contact for site leaders, including principals and school staff
• Build strong, trust-based relationships that reflect Elevo’s commitment to excellence in schools
• Address site-level concerns proactively with urgency, sound judgment, and a service mindset
• Represent Elevo’s values consistently and professionally in every partner interaction 

POSITION QUALIFICATIONS
Required

• 2–4+ years of experience in program leadership, education, youth development, operations, customer success, or people management
• Experience leading teams through coaching and feedback
• Strong communication skills with ability to engage internal teams and external partners
• Ability to manage multiple priorities in a fast-paced environment
• Comfortable working in school environments with regular site visits
• Reliable transportation and the ability to travel between sites  

Preferred

• Experience in TK–6th education, afterschool, or expanded learning programs
• Experience facilitating training or professional development
• Bilingual (Spanish preferred in some regions)
• Proficiency in Microsoft Office or Google Workspace

SKILLS, KNOWLEDGE & TRAITS

• Strong people leader with a coaching mindset
• High ownership with strong follow-through
• Organized and able to manage multiple sites and priorities
• Proactive problem-solver
• Relationship-driven and customer-focused
• Adaptable and comfortable operating in ambiguity
• Able to balance strategy with hands-on execution  

ADDITIONAL REQUIREMENTS

• Must pass DOJ & FBI Live Scan (background check)
• TB clearance
• Completion of Mandated Reporter Training (upon hire)
• Ability to meet the physical demands of an active program environment

The responsibilities listed above are intended to describe the primary duties of this role and are not an exhaustive list. Additional duties may be assigned based on program and business needs.

This position's target annual base pay range is $70,304 - $73,500. Final pay determinations may depend on various factors, including, but not limited to, experience level, education, geographic location, knowledge, and skills. Elevo also offers a full range of health insurance benefits, 401(k) company match, and paid time off benefits. Elevo is committed to creating a diverse work environment and is proud to be an equal-opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status. Elevo is an e-verify employer. Read Elevo's Privacy Policy HERE.