Elevo

Student Mentor Regional Program Training Manager

Field Operations - Lancaster, CA - Full Time

Student Mentor Regional Program & Training Manager

Job Type: Full-Time, Hybrid (80% on-site, 20% WFH)
Location: Lancaster, CA
Pay: $67,000 - $71,500
Benefits:

  • Health
  • Dental & Vision
  • No Cost, Short-Term Disability & Basic Life Insurance
  • 401 (k) Plan (4% Employer Match)
  • Generous PTO
About Us
Elevo’s mission is to transform the well-being of students so they look forward to coming to school. Our WASC-accredited curriculum engages students and fosters social-emotional learning through fun, physically active games, sports, and enrichment activities focused on arts, humanities, and STEM. The services we provide include the Expanded Learning Opportunities Program, Before & After School Programs, Summer & Intersession Programs, and so much more. Our programs offer opportunities to learn, move, and thrive together beyond classroom walls while developing essential life skills. We continue to build our capacity as we expand our programs to more districts.

About the Role 
Under the direct supervision of the Operations Manager, the Regional Program Training Manager (RPTM), is responsible for the quality assurance of the development of our on-site staff (Student Mentors) and implementation of our programs. Through the delivery of training, on-site support, and mentorship, and regional program management, the RPTM leads their regional team in execution of Elevo’s WASC-accredited curriculum and activities. With the support of the Lead Training Manager, the RPTM engages in systematic data-driven decision-making to effectively meet company and department goals.

Key Responsibilities

Coach Development & Training

  • Deliver high-impact in-person and virtual training on subjects including but not limited to: trauma-informed care, restorative practices, and social-emotional and behavioral support.
  • Mentor and nurture coaches during their initial onboarding and throughout their launch period through Elevo’s Buddy System
  • Conduct ongoing program and coach observations, providing real-time modeling, feedback, and supporting skill development.
  • Host regular regional training sessions and optional office hours for coaches.
  • Ensure coaches are equipped to implement Elevo curriculum and student engagement and support strategies.
  • Engage in the regular practice of site self-assessment and Continuous Quality Improvement (CQI)
  • Conduct coach/Student Mentor evaluations as determined by company expectations
  • Alongside the Student Mentor Lead Training Manager, track and ensure that training delivery is provided promptly and in alignment with company goals and expectations

Program Management & Quality

  • Lead a high-performing regional team of part-time coaches by fostering a positive, growth-minded culture and serving as the main point of contact daily
  • Perform frequent school site visits to support program health, student mentor/coach development, and customer satisfaction
  • Collaborate with site administrators to ensure alignment of programming
  • Oversee coach scheduling, timesheet approvals, and performance documentation in partnership with Ops

Cross-Functional Collaboration

  • Partner with the Student Mentor Lead Training Manager to design ongoing regional training roadmaps.
  • Align with Operations Manager and C&T to support the hiring and onboarding of future coaches / Student Mentors.
  • Liaise with internal departments and school stakeholders to continuously improve program delivery.

Other Duties as Assigned, including but not limited to:

  • Participate in regular professional development, as determined by department leadership and ongoing program needs
  • Manage scheduling adjustments, conduct weekly schedule audits, and oversee coach data management within HubSpot

Qualifications
Required:

  • 2+ years of experience in team leadership, training, or coach/teacher development
  • Ability to visit school sites in your region 4-5 times per week
  • Strong facilitation and communication skills, both written and verbal
  • Commitment to creating opportunities and belonging for marginalized youth

Preferred:

  • Experience in TK–8 education or behavioral health services to children and youth
  • Knowledge of culturally responsive teaching, restorative practices, and social-emotional learning practices
  • Intermediate Microsoft Office skills
  • Prior experience in implementing Elevo programming
  • Bachelor’s degree in Social Work, Human Services, Addiction Studies, Child Development/Early Intervention, Psychology, Sociology, or related field.

Skills & Traits

  • Motivational leadership and mentorship
  • Strong organizational and time-management abilities
  • Problem-solving and critical thinking under pressure
  • Adaptable, collaborative, and eager to grow
  • Passionate about youth development and educational equity
This position's target annual base pay range is $67,000 - $71,500. Final pay determinations may depend on various factors, including, but not limited to, experience level, education, geographical location, knowledge, and skills. Elevo also offers a full range of health insurance benefits, 401(k) company match, and paid time off benefits. Elevo is committed to creating a diverse work environment and is proud to be an equal-opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status. Elevo is an e-verify employer. Read Elevo's Privacy Policy HERE.
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This position pays $67,000 - $71,500 annually based on experience and skills. Does that range meet your needs? Please share any additional information you would like us to know about your compensation requirements.*
This position is primarily Hybrid (20% WFH, 80% In-Person). Are you able to travel to school sites 4–5 times per week within the Lancaster, CA region? Are you comfortable with occasional travel to San Diego or throughout California may be needed for team meetings, training, or company events? Is this something you are comfortable with?*
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How many years of experience do you have leading a team, training staff, and or mentoring coaches/teachers?*
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