Lancaster USD Regional Program Manager

Lancaster, CA

Full Time

Field Operations

Mid Level

Regional Program Manager

Job Type: Full-Time, Hybrid (75% in person on the field, 25% remote)
Location: Lancaster, CA (must live in Lancaster or the surrounding area)
Pay Range: $70,500 - $73,500
Reports To: Operations Manager
Benefits

Health (Elevo covers 50% of medical premium)
Dental & Vision (Elevo covers 75%)
No Cost, Short-Term Disability & Basic Life Insurance
401k Plan (Employer Match)
Generous PTO

ABOUT US
Elevo’s mission is to transform the well-being of students, so they look forward to coming to school. Our WASC-accredited curriculum engages students and fosters social-emotional learning through fun, physically active games, sports, and enrichment activities across arts, humanities, and STEM. Through our Expanded Learning Opportunities Program, Before & After School Programs, and Summer & Intersession Programs, we create environments where students learn, move, and thrive beyond the classroom.

THE ROLE
The Regional Program Manager (RPM) is the comprehensive owner of program execution across a portfolio of school sites. This role is responsible for delivering a high-quality student experience by leading staffing, training, coaching development, and site operations.

As the primary field leader, the RPM ensures coaches are prepared for success through ongoing development and in-field coaching. This role blends program leadership, people management, and training execution to drive consistent, high-quality delivery aligned to Elevo standards. The RPM also serves as the primary point of contact for site-level partners, building strong relationships with school staff and principals to ensure alignment, responsiveness, and satisfaction. The best RPMs don’t just manage programs, they lead people. They show up with presence, earn trust quickly, and hold standards with clarity and care. They build engaged, accountable teams that deliver strong program outcomes and are energized by Elevo’s mission to make a meaningful impact on students.

KEY RESPONSIBILITIES
Program Ownership & Execution

Own program quality across assigned sites, ensuring alignment with Elevo standards and district expectations
Monitor program health through staffing, training effectiveness, student engagement, and partner feedback
Ensure consistent execution of all standard operating procedures
Maintain a consistent on-site presence (3–5 days per week) to support coaches and ensure program quality
Prepare coaches for field execution through hands-on training and real-time support
Reinforce training through in-field coaching aligned to Elevo’s instructional approach
Provide in-field coaching through observation, modeling, and feedback to drive performance and retention
Serve as the primary point of contact for site stakeholders, including principals and school staff
Build strong relationships to ensure alignment and a positive customer experience
Proactively resolve site-level concerns with urgency and professionalism

People Leadership & Coach Development

Lead with visible presence and credibility, model the standard you expect from your coaches
Coach with empathy and intention, understand what motivates each individual and adapt your approach to unlock performance
Navigate conflict and difficult conversations with professionalism, fairness, and care
Build a team culture where coaches feel supported, challenged, and accountable to a shared mission
Recognize and celebrate wins, share credit openly, and take ownership of setbacks, modeling accountability at all times

Partner & Stakeholder Relations

Serve as the primary point of contact for site leaders, including principals and school staff
Build strong, trust-based relationships that reflect Elevo’s commitment to excellence in schools
Address site-level concerns proactively with urgency, sound judgment, and a service mindset
Represent Elevo’s values consistently and professionally in every partner interaction

POSITION QUALIFICATIONS
Required

2–4+ years of experience in program leadership, education, youth development, operations, customer success, or people management
Experience leading teams through coaching and feedback
Strong communication skills with ability to engage internal teams and external partners
Ability to manage multiple priorities in a fast-paced environment
Comfortable working in school environments with regular site visits
Reliable transportation and the ability to travel between sites

Preferred

Experience in TK–6th education, afterschool, or expanded learning programs
Experience facilitating training or professional development
Bilingual (Spanish preferred in some regions)
Proficiency in Microsoft Office or Google Workspace

SKILLS, KNOWLEDGE & TRAITS

Strong people leader with a coaching mindset
High ownership with strong follow-through
Organized and able to manage multiple sites and priorities
Proactive problem-solver
Relationship-driven and customer-focused
Adaptable and comfortable operating in ambiguity
Able to balance strategy with hands-on execution

ADDITIONAL REQUIREMENTS

Must pass DOJ & FBI Live Scan (background check)
TB clearance
Completion of Mandated Reporter Training (upon hire)
Ability to meet the physical demands of an active program environment

The responsibilities listed above are intended to describe the primary duties of this role and are not an exhaustive list. Additional duties may be assigned based on program and business needs.

This position's target annual base pay range is $70,500 - $73,500. Final pay determinations may depend on various factors, including, but not limited to, experience level, education, geographic location, knowledge, and skills. Elevo also offers a full range of health insurance benefits, 401(k) company match, and paid time off benefits. Elevo is committed to creating a diverse work environment and is proud to be an equal-opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status. Elevo is an e-verify employer. Read Elevo's Privacy Policy HERE.

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This position has an annual pay of $70,500 -$74,500 based on experience and skills. Does that range meet your needs? Please share any additional information you would like us to know about your compensation requirements.*

This is a hybrid position (75% in-person, 25% WFH). Travel throughout your assigned region, California, or to San Diego/Irvine may be required for team meetings, training, or company events. Is this something you are comfortable with?*

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Lancaster USD Regional Program Manager

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