Regional Program Manager
Riverside County, CA
Full Time
Field Operations
Manager/Supervisor
Regional Program Manager
Job Type: Full-Time, Remote/Hybrid (40% remote, 60% on-site)
Location: Riverside County, CA
Pay: $60,000 to $70,000 annually
Benefits:
- Health
- Dental & Vision
- No Cost, Short-Term Disability & Basic Life Insurance
- 401k Plan (4% Employer Match)
- Generous PTO
Elevo’s mission is to transform the well-being of students so they look forward to coming to school. Our WASC-accredited curriculum engages students and fosters social-emotional learning through fun, physically active games, sports, and enrichment activities focused on arts, humanities, and STEM. The services we provide include the Expanded Learning Opportunities Program, Before & After School Programs, Summer & Intersession Programs, and so much more. Our programs offer opportunities to learn, move, and thrive together beyond classroom walls while developing essential life skills. We continue to build our capacity as we expand our programs to more districts.
THE ROLE
As a Regional Manager, you will manage, motivate, and inspire a team of coaches/peer mentors who carry out our Expanded Learning and afterschool programs and curriculum. You will monitor coach quality and hold the coaching team accountable for all their scheduled shifts. You’ll manage the daily logistics and communication with school sites. Ensure coach schedules are accurate and updated in a timely manner. Build relationships with the coaching team and encourage them to refer others, as well as build relationships with local colleges for recruitment and school administrators.
Responsibilities:
- Management of staff: Coach management, call-out management, and being the main contact point for coaches. You will be overseeing part-time coaches who implement the programs in your region.
- Administrative work: humanity adjustments, program schedule auditing, and HubSpot coach data management.
- Onsite coach training and program support: You are responsible for ensuring coaches within your region are trained on how to implement Elevo’s curriculum and how to manage large groups of students.
- Team building: A Regional Manager's responsibility is to foster an upbeat, positive culture within your team. We want you to be able to attract, retain, and develop a team of high-performing coaches.
- Program Management: A Regional Manager must be able to quickly resolve issues and implement the necessary procedures and processes to improve programs within their region. It is up to the Regional Manager to ensure the quality of Elevo’s program in every school within the region.
- Communication: You must be able to effectively and consistently communicate with your team as well as college contacts and school administrators.
POSITION QUALIFICATIONS
Requirements:
- 2+ years of experience leading a team is strongly preferred
- Comfortable working on your feet and light physical activity for long periods of time
- Experience in developing external partnerships with higher education institutions
- Ability to travel regionally at least 3 times per week
- Availability for 9 Saturdays
- Ability to prioritize and know when things need to be moved up or down
- Ability to clearly communicate and cross-collaborate among different departments
- Familiarity with Expanded Learning Opportunities Program (ELO-P)
- 4+ years experience in Education
- 4+ years experience in afterschool, and summer school enrichment programs for transitional kindergarten through sixth grade
Skills, Knowledge, & Traits:
- Strong presence
- Managing People/Team Building: Demonstrate excellence in managing and building a results-driven and positive team with a culture of continuous improvement; take responsibility for subordinates' activities; be available to and supportive of staff.
- Recruitment: Attract and recruit college students and recent graduates. Develop relationships with college faculty members and present to college classes/University lecture halls.
- Training: Lead training on Elevo curriculum as well as important customer service skills. Improve coach performance through demonstration and feedback.
- Visionary Leadership: Displays passion and optimism; inspires respect and trust.
- Results Oriented and Problem-Solving: Identifies and resolves problems promptly; develops alternative solutions; able to take decisive action to reach a viable solution and goal.
- Public Speaking: Ability to confidently deliver presentations to large groups of people.
- Customer-focused: Be able to accurately apply customer feedback promptly.
This position's target annual base pay range is $60,000 - $70,000 annually. Final pay determinations may depend on various factors including, but not limited to, experience level, education, geographical location, knowledge, and skills. Elevo also offers a full range of health insurance benefits, 401(k) company match, and paid time off benefits. Elevo is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status. Elevo is an e-verify employer. Read Elevo's Privacy Policy HERE.
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